Summary of Program: In a team-oriented workplace, the authoritarian style is too limited. Just-in-Time Learning, On-the-Job Learning and Training, and sharing skill sets require more than one type of interface with other people. Participants will learn and practice the differences among coaching, mentoring, and facilitating to allow tailoring the best methods to differences in your audience. Participants will organize work skills as "Inner" and "Outer" work behaviors as a way to identify strengths and strategies while building a team. The exercises will involve participants in practical, eye-opening experiences which will reveal stimulating methods for coaching behavior, mentoring individuals, and facilitating skills.

Program Objectives:

Build team loyalty and mutual commitment.

Share tasks, information, and experience.

Learn to coach behavior, mentor individuals, and facilitate skills.

Translate communications skills to leadership.

Practice multiple approaches to team building.

Actively practice feedback guidelines.

Delivery Format:

4 Days: Two 2-day sessions.

Fun.

Stand-up presentations.

Hands-on group work.

Minimal lecture.

Review of leadership and management styles.

Practice skill transfer in all three formats.

Provide people feedback in positive terms they will enjoy hearing.

Seminar Exercise Manual, In The Know^©.

Desktop Handbook, Elements of Thought^©.